Configuring HR For Tomorrow’s Challenges - 11/02/2009

Who was it for?

Senior HR and OD professionals involved in the delivery of key elements of the people plan for their business.

Outline

Discussion of the role, shape and capabilities of the HR function has always formed an important part of CRF's work concerning organisational effectiveness. This event focused on the findings of one of our most significant pieces of research of recent years, bringing them to life via informative case studies.

Content & Outcomes

The research and event covered

Leader Profiles

Andrew Lambert - CRF

Andrew Lambert is a co-founder of the Corporate Research Forum, and has been a consultant on the management of change, mergers and acquisitions for some 25 years. He was a director of Smythe Dorward Lambert, People in Business and Wolff Olins, has headed communication functions at Midland Montagu and TSB Bank, and is visiting professor at the University of Switzerland, Lugano. His many reports for CRF have covered topics such as the future of HR, performance management, the evaluation and measurement of HR, the management of coaching and mentoring, the use of employee surveys, the management of global organisations, and the role of HR in M&As.

Research & Event Sponsors

AdviserPlus - Our tailorable Intelligent HR service provides day-to-day, practical and proactive HR advice and support to line managers. We free internal HR resource to focus on key tactical and strategic matters and manage performance and risk where it should be managed; in the line at the point of first instance.

Intelligent HR helps line managers get it right first time, building their capability for the future and improving employee engagement along the way. All this plus robust, actionable MI and reduced costs.

We built our service delivery model from the manager up, not the centre down. This manager centric approach, combined with our people and culture, has produced a unique operating philosophy and client (user) experience, which has as much emphasis on outbound support for line managers as inbound activity.

Research Sponsor

Sheppard Moscow works on the relationships between individuals, teams and organizations and consults to a huge variety of companies responding to business challenges throughout the world.

 

 

Documents

Configuring HR for Tomorrow's Challenges - Highlights

Configuring HR for Tommorrow's Challenges - Report Highlights and Summary

Configuring HR for Tomorrow's Challenges: Post Meeting Review

This research meeting was led by Andrew Lambert, author of the 2009 report. As detailed in this review, leading practitioners and experts discussed how HR can position itself effectively to be fit-for-purpose in the future. They included Prudential's Priscilla Vacassin and Professor Pat Wright of Cornell University. HR leaders at BT, Rolls-Royce and Standard Chartered Bank provided case studies on their organisations, with lessons learned.

Five main themes focused the meeting - HR's challenges, the role of the HR director, HR shared services, repositioning HR and re-shaping HR capabilities. In addition, a 2-page summary of report highlights and findings is included in this review, as are a meeting summary and recommendations.

Configuring HR for Tomorrow's Challenges: Research Report, February 2009

This report was produced by Andrew Lambert in February 2009.

While summarising an array of surveys indicating that HR still has a reputational problem, the report sets out an agenda to re-position HR as a high achieving function dedicated to organisation effectiveness.

The report builds on the views of HR thought leaders and examples of progressive thinking and action from 20 HR directors. It indicates how HR should tackle its own talent challenge to shift HR skill levels and orientation, how it should organise its resources, the way it should work with ‘the line' to manage people, and the priority areas for action.

The report also profiles the effective HR director of the future, including a more active contribution to corporate governance.

FT Article

Resources are limited and HR must raise its gameBy Stefan Stern Published: February 17 2009  

 

Slide Show - Configuring HR for Tomorrow's Challenges

Slide Show - Configuring HR for Tomorrow's Challenges

Agenda

11/02

09:00 - Registration

09:30 - Welcome and introduction to the day – Gill Grant

09:40 - Introductions around tables – sharing issues from your companies regarding the future shape and capability of HR – Participants

10:00 - Findings and recommendations from the report – Andrew Lambert

10:40 - COFFEE AND TEA

11:00 - The Role of the HR director – Priscilla Vacassin, Prudential and Pat Wright, Cornell

11:40 - Discussion groups including: • HRDs’ role as top team facilitator and coach• Partnership with the line in developing strategy•Fostering collaboration, acting as an integrator • HRDs’ role in corporate governance• Being the organisational designer

12:20 - Feedback and discussion

12:45 - LUNCH and demonstration of CRF website on-line networking

13:30 - Creating and evolving the service centre – Mark Judd, Rolls-Royce

14:15 - Repositioning HR and its purpose - debate – Andrew Lambert and Neil Hayward, Standard Chartered

14:50 - COFFEE AND TEA

15:10 - Re-shaping HR and people management capabilities – Julie Clapham, BT

15:50 - Summary and action points – Mike Haffenden

16:00 - CLOSE

Location

Trinity House
Trinity Square
Tower Hill
London EC3N 4DH

To view a map of the Event's location please click here.

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