Organisational Respect – What Trust & Engagement Really Means

5 February 2014

Trinity House, Trinity Square, Tower Hill, London, EC3N 4DH

In a VUCA world, the stresses on organisational trust continue to grow - as evidenced by surveys on trust of leaders, and fierce debates about ethics, information transparency, fairness of rewards and other visceral issues. This workshop examines how organisations manage trust conundrums and dilemmas in the ‘real’ as opposed to the ideal world.

Who is it for?

Corporate and HR leaders, heads of communication, OD and people risk functions.

Overview

Trust is inherently a determinant of organisational effectiveness, as it impacts the willingness of:

• Staff, customers, suppliers, business partners and other stakeholders to engage with an organisation.
• Its people to contribute – affecting alignment with goals, retention and attraction of talent, engagement, productivity, business improvement, innovation and collaboration.
• Regulators to permit the organisation to operate.

An organisation’s internal trust dimensions are vertical – between leaders and the led; horizontal, within leadership teams and between departments, divisions, subsidiaries and fellow leaders. There is also an 'holistic' element as in the norms and practices embedded in the whole organisation and the trust which this engenders in the business internally and externally.

In a VUCA world, the stresses on organisational trust continue to grow - as evidenced by surveys on trust of leaders, and fierce debates about ethics, information transparency, fairness of rewards and other visceral issues.

Content

We will examine how organisations manage trust conundrums and dilemmas in the ‘real’ as opposed to the ideal world.We will thereby seek to identify what leaders and functions like HR can do to resolve sometimes seemingly irreconcilable tensions and foster engagement.

If you are not a member but are interested in attending this event please contact Lynn Little on 020 7470 7104 or at lynn@crforum.co.uk.