Thriving in Complex Systems – Increasing Organisational Productivity

8 March 2017

Plaisterer's Hall

The 21st century is an age of complex systems in which information is no longer a source of strategic advantage, and where adaptability is fast replacing every other parameter of business success. Complexity is the result of multiple, unrelated factors, that come together in unpredictable ways to create conditions in which old solutions no longer work as effectively as before. Globalisation, digital technology, and a new demographic are colluding to create an environment of complex systems which demand a new way of thinking.

Timings: 09.00-16.00

Who is it for?

Senior HR leaders faced with the task of improving effectiveness by simplifying corporate business models and contexts.

Overview

The 21st century is an age of complex systems in which information is no longer a source of strategic advantage, and where adaptability is fast replacing every other parameter of business success. Complexity is the result of multiple, unrelated factors, that come together in unpredictable ways to create conditions in which old solutions no longer work as effectively as before. Globalisation, digital technology, and a new demographic are colluding to create an environment of complex systems which demand a new way of thinking. However, many of our people theories are largely based on military images of leaders engaging in a planned, predictable world where instructions are obeyed and strategy is king. But today’s business environment bears little resemblance to this, with the three biggest challenges of succeeding in complex systems being ambiguity, attention and agility.

Content

Thriving in complex systems is about:

• understanding such systems and how they operate
• understanding the traps which prevent us from changing the way we lead
• replacing the industrial age linear processes with those conducive to complex systems
• finding the simple, integrative principles that are at the core of complex systems, like purpose and authenticity.

Sudhanshu will lead the discussions on:

• identifying the complexities that are posing business challenges
• learning to deal with complexity
• becoming aware of cognitive and behavioural traps
• developing a mindful mindset
• building the ability to lead in times of complexity and change.

Jane and Brian will present a Tesco Mission Mastery case study.

  • Tags
  • HR & Organisation Effectiveness