Artificial Intelligence – The Future of HR?
By Gillian Pillans 18th September 2018
Artificial intelligence (AI) is the hot technology in HR. These days, it’s almost impossible to find an HR technology vendor who doesn’t claim their product is ‘powered by AI’. However, when it comes to applying AI to the messy business of managing the relationship between human beings and their employer, what’s the role of AI? Should we in HR see it as an existential threat or an opportunity to get the machines to take care of routine, repetitive work, while we focus on adding value to the business? To what extent will AI shape how we view the purpose and role of HR?