November 18th 2004

Effective HR Evaluation

This report identifies the critical principals for an effective HR measurement system. It includes the evaluation of people systems, processes and groups, rather than individuals.

Read the full report for a summary of significant literature concerning the measurement of HR and people management, including:

  • The service profit chain
  • The balanced scorecard
  • Human capital
  • The recently emerging US school of analytics
  • A recommendation for a logical, systematic, analytical and integrated approach to HR measurement and evaluation

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This resource is available to CRF members only. To access, please log in with your username and password. If you are not a member of the CRF network and are interested in membership please contact Richard Hargreaves, Commercial Director, on +44 (0) 20 3457 2640 or at richard@crforum.co.uk.

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