March 2nd 2011

Managing Organisation Effectiveness

Paul described the template he developed, which enables comparisons between different parts of the Vodafone Group. This methodology provides a key piece of data for subsequent analysis and development of improvement actions.

He outlined various aspects of the process: how it is run, who owns it, who gets involved, how often, who reviews it, what preparation is needed for the session and what follow up is required.

What is the current state of play of the methodology, what has been learned and next steps.

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