February 19th 2020

Better Conversations: Why they Matter and How to Have Them

This presentation from Wanda Wallace is from the CRF Residential Workshop: Better Conversations: Why they Matter and How to Have Them. She explores how much time we should spend preparing for difficult or important conversations and the purpose of our conversations at work. How can we adapt to different styles and best deal with others? What types of defensiveness are there? How do we increase other people's levels of trust in ourselves?

  • Tags
  • HR Strategy
  • Leadership
  • Coaching
  • Communication
  • Collaboration
  • Culture
  • Difficult Conversations
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February 19th 2020

CRF Better Conversations with Dr. Wanda Wallace

In February 2020, CRF (Corporate Research Forum), held a member workshop titled: Better Conversations - Why they matter and how to have them, led by Dr. Wanda Wallace. Watch this short interview with Wanda, answering the key questions of why conversations matter for organisation performance, what are the key obstacles to great conversations and what is the role of trust.

  • Tags
  • Difficult Conversations
  • Organisational Performance
  • Culture
  • Employee Engagement
  • Trust
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November 15th 2019

Better Conversations: Why They Matter And How To Have Them - booking form

  • Tags
  • Communication
  • Difficult Conversations
Read Event Document

May 17th 2019

CRFCast - HR Insights from the Corporate Research Forum: How to Connect with People in a Virtual World with Nick Morgan

Face-to-face communication is becoming rarer in the modern workplace, with ever more interactions taking place virtually. However, research shows that virtual communication is much less effective, and it’s hard to build trust that’s essential to effective relationships at work. In conversation with Nick Morgan, author of Can You Hear Me? How to Connect with People in a Virtual World, we discuss the pitfalls, how to improve communication in remote and/or virtual working environments, and the role HR policies can play.

  • Tags
  • Coaching
  • Culture
  • Difficult Conversations
  • Diversity
  • Emotional Intelligence
  • Managing People
  • Negotiations
  • Receiving Feedback
  • Security & Privacy
  • Transformation
  • Coronavirus
Listen to Podcast

February 21st 2019

Post Meeting Review Notes - Trusted Advisor: HR Business Partnering, Relationship Building & Influencing

These Post Meeting Review Notes summarise the outcomes and key messages from CRF's latest event, Trusted Advisor. They include an exploration of what it takes to build trust and the variables of trustworthiness and, also delve into limitations and constraints around the topic. At the end of the notes, there is a feedback form for members who attended the event to complete and send back to CRF, as we very much value your opinions.

  • Tags
  • Difficult Conversations
  • Emotional Intelligence
  • HR Business Partnering
  • Influencing
  • Managing People
  • Negotiations
  • Organisation Development
  • Receiving Feedback
  • Security & Privacy
  • Transformation
  • Transparency
Read Post Meeting Review

February 18th 2019

Trusted Advisor: HR Business Partnering, Relationship Building and Influencing - Slide Deck

Have you missed our event Trusted Advisor: HR Business Partnering, Relationship Building and Influencing? Download the slide deck to access information from the masterclass.

  • Tags
  • Difficult Conversations
  • Emotional Intelligence
  • HR Business Partnering
  • Influencing
  • Managing People
  • Negotiations
  • Organisation Development
  • Receiving Feedback
  • Security & Privacy
  • Transformation
  • Transparency
Read Event Document

August 13th 2018

Case Notes Compendium - Resourcing

Are you interested in different examples of how businesses are responding to the challenges of strategic resourcing in today’s competitive, global, and technology-driven landscape? Then download this compendium to read about different approaches from Cisco, B&Q, McDonald's, Microsoft, and many more!

  • Tags
  • Being an HR Director
  • Bullying and Harassment
  • Competitive Strategy
  • Conflict
  • Cross-Cultural Management
  • Demographics
  • Difficult Conversations
  • Emotional Intelligence
  • Employee Retention
  • Employee Value Proposition
  • Employee Voice
  • Equal Pay
  • Flexible Working
  • Gender Pay Gap
  • Generational Issues
  • Global Strategy
  • Hiring
  • HR Models
  • Pay
  • Resourcing
  • Strategic Workforce Planning
  • Strategic Thinking
  • Strategic Reward
  • Strategy
  • Wellbeing
Read Case Study

September 12th 2017

How could performance discussions contribute more to improving performance?

Are you interested in how to hold an effective performance conversation with your employees, or how to help others effectively facilitate these conversations? Then this presentation from our "Organisational Performance Improvement" masterclass may be of interest.

  • Tags
  • Developing Employees
  • Difficult Conversations
  • Giving Feedback
  • Leading Teams
  • Managing People
  • Negotiations
  • Organisational Performance
  • Performance Management
View Presentation

November 9th 2016

Creating an Inclusive Culture - What did we discover?

In this opening presentation during CRF masterclass - Creating a Truly Inclusive Culture - Wanda clarifies the definition of diversity versus inclusion, addresses the key issues and why this matters, reviews the highlights of the CRF member survey and identifies where organisations should focus their attention when it comes to inclusion.

  • Tags
  • Bullying and Harassment
  • Conflict
  • Cross-Cultural Management
  • Culture
  • Demographics
  • Difficult Conversations
  • Diversity
  • Emotional Intelligence
  • Employee Voice
  • Equal Pay
  • Flexible Working
  • Gender Pay Gap
  • Generational Issues
  • Pay
  • Strategy
  • Workforce Trends
View Presentation

November 9th 2016

Inclusivity at GSK

This presentation by Liz Burton, Global Inclusion and Diversity, and Kim Lafferty, Global Leadership Development, explores what inclusion means to GSK and how the organisation achieves diversity and inclusion goals.

  • Tags
  • Bullying and Harassment
  • Conflict
  • Cross-Cultural Management
  • Demographics
  • Difficult Conversations
  • Diversity
  • Emotional Intelligence
  • Employee Voice
  • Equal Pay
  • Flexible Working
  • Gender Pay Gap
  • Generational Issues
  • Inclusion
  • Leadership
  • Leadership Development
  • Pay
  • Strategy
  • Workforce Trends
View Presentation

October 8th 2015

Meaning & Purpose of Work – Workplaces

In this presentation, Dr Veronica Hope Hailey explores the role of leaders in creating meaningful workplaces, as well as the role of trust.

  • Tags
  • Difficult Conversations
  • Emotional Intelligence
  • Managing People
  • Negotiations
  • Organisation Development
  • Performance Management
  • Receiving Feedback
  • Security & Privacy
  • Transformation
View Presentation

February 11th 2014

Trust - Interview with Veronica Hope Hailey

Professor Veronica Hope Hailey from Bath University School of Management identifies the key drivers of trustworthiness and discusses whether today’s organisations are all facing the same challenge on trust, or are they all at different stages.

  • Tags
  • Difficult Conversations
  • Emotional Intelligence
  • Managing People
  • Negotiations
  • Performance Management
  • Receiving Feedback
  • Security & Privacy
  • Transformation
  • Transparency
Watch Video