Future of Work and Agility

Digital Conference: Re-imagining the New Landscape: Reset, Renew and Thrive

  • October 12 - 13 2020
  • United Kingdom

Organisations are going through a time of unprecedented change and extreme uncertainty – do you have clarity on the future direction of your organisation?

Traditional responses are of limited effectiveness in unusual times – are you capturing the lessons of the crisis in order to get ahead of the competition and set your organisation up to thrive in the future?

In adapting our highly regarded International conference into a purely digital experience, Corporate Research Forum will explore the post-Covid-19 landscape and its implications for organisations. Working with our partners at IMD Business School and others, we are delighted to showcase a diverse faculty of experts who during the course of the conference will ask how organisations can:

  • Reset – We use organisation purpose and decision-making through uncertainty as lenses to assess how organisations can reimagine and reset in order to build a sustainable foundation for success in the new landscape.
  • Renew – Through peer-to-peer exchange, we explore how organisations can adapt and refresh processes and practices for new realities.
  • Thrive – By considering virtual leadership and digital transformation, we examine how organisations can apply the lessons learned during the crisis to take advantage of emerging opportunities.

Please download our brochure for detailed information about the event

Who is it For?

CRF’s Digital Conference is a business event for HR professionals and their colleagues. The conference is designed to be interactive and engaging, providing participants with the opportunity to gain new knowledge, share and compare good practices, question and challenge ideas and each other, and seek support and guidance from experts to ultimately to enhance their ability to advance their organisation’s objectives.


Prof. Didier Bonnet

Affiliate Professor of Strategy and Digital Transformation, IMD Business School

Didier Bonnet is a Professor of Strategy and Digital Transformation at IMD Business School, who’s areas of expertise cover digital economics, digital strategy, innovation and the process of large-scale digital transformation for global corporations. He is also a strategy consultant and EVP with Capgemini Invent, where he leads the digital transformation practice. With more than 30 years’ experience in strategy development and business transformation for global clients Prof. Didier has worked in over 15 countries. Co-author of the best-selling book ‘Leading Digital: Turning Technology into Business Transformation’, his research has also been published in Harvard Business Review, Sloan Management Review and Quarterly Review of Marketing. Didier is also a public speaker on digital transformation and is frequently published and quoted in the Wall Street Journal, Forbes, Financial Times, The Economist, BBC, CNN and CNBC.

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Prof. Arnaud Chevallier

Professor of Strategy, IMD Business School

Arnaud Chevallier is Professor of Strategy at IMD Business School. He specialises in strategic thinking, agile decision making, evidence-based management, and complex problem solving. Arnaud has taught and consulted with many organisations across industries, including SAP, China Development Bank, Bank of Communications, the Central Bank of Russia, Stada, OCP, Yazaki, Shell, and Facebook. Arnaud’s research, teaching, and consulting activities provide actionable tools to improve all aspects of decision making and problem solving. His book, Strategic Thinking in Complex Problem Solving, published by Oxford University Press, is in wide use by both business schools and managers and executives. Before joining IMD, Arnaud held senior leadership positions in academia. Before that, he was a management consultant in Accenture’s Strategy and Business Architecture practice, out of Houston and London. He originally trained as an engineer. He holds a PhD in mechanical engineering with a specialisation in nonlinear stochastic mechanics from Rice University.

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Jonathan Crookall

Chief People Officer, Costa Coffee

Jonathan is Chief People Officer for Costa Coffee. Before this he was Group People Director at Halfords for over seven years and HR Director, Resourcing and Development at Specsavers. Prior to that he worked at Director level in HR for Lloyds TSB, Abbey, Zurich and BAE Systems. He is also on the Board of the Employers Network for Equality and Inclusion.

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Jennifer Duvalier

Non Executive Director and Chair of the Remuneration Committee of Mitie plc

Jennifer is a Non Executive Director and Chair of the Remuneration Committee of Mitie plc, the facilities management & specialist services provider; of cyber security business NCC Group plc; and of Guardian Media Group plc, where she Chairs the Remuneration Committee. She is also a member of Council of the Royal College of Art, where she chairs the Remuneration Committee, and a Non Executive Director of The Cranemere Group Ltd, a permanent capital vehicle and holding company for outstanding businesses in the US and Europe. She is a senior advisor to the Cleveland Clinic and to the Corporate Research Forum. Her last executive role was as EVP, People for ARM Holdings plc, which she left in 2017 following the £24bn acquisition by SoftBank. Prior to joining ARM, Jennifer was Group People & Culture Director for 6 years at UBM plc, the global events-led marketing and communications services business, and was previously Group Human Resources Director for an international media and marketing services group. Her early career was in management consultancy and financial services. Past Board appointments include Trustee of the global youth development agency, Restless Development, and a member of the Development Advisory Committee for the Unicorn Theatre, the UK’s national theatre for children.

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Prof. Susan Goldsworthy OLY

Affiliate Professor of Leadership and Organizational Change, IMD Business School

Susan Goldsworthy OLY is Affiliate Professor of Leadership and Organizational Change at IMD. An Olympic finalist, European and Commonwealth Games medallist, Susan has more than 20 years of corporate experience in large multinationals, (Japanese, American and European), where she held senior executive positions. She has also run her own successful business in leadership development, executive coaching and change communications for more than a decade. She is passionate about working with people to turn knowledge into behaviour and to increase consciousness about our interconnectivity in this magical, more-than-human world. At Tetra Pak, she was VP Communications and was engaged in the creation of the company vision in 2002, the revised motto in 2003 and the external branding in 2006, all of which remain in place today. She also created and delivered an internal training program for leaders on communications, delivered crisis communications trainings for the markets and was involved in the creation and delivery of the company’s diversity & inclusion programs. She has worked extensively in the fields of change, communication, diversity, leadership development for teams and individuals, and executive coaching. Susan is co-author of three award-winning books: Care to Dare, Unleashing Astonishing Potential through Secure Base Leadership and Choosing Change, How Leaders and Organizations Drive Results One Person at a Time, and recently-released Where the Wild Things Were, a storybook for all ages about leadership, responsibility, hope and biodiversity loss.

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Prof. Jennifer Jordan

Professor of Leadership and Organizational Behaviour, IMD Business School

Professor Jennifer Jordan is a social psychologist and Professor of Leadership and Organizational Behaviour at IMD Business School. Jennifer’s teaching, research, and consulting focus on the areas of digital leadership, ethics, influence, and power and she has received specialised training and certifications in lie- and truthfulness-detection, as well as in conflict resolution within organisations. Prior to joining IMD, Jennifer was an Associate Professor and Rosalind Franklin Fellow at the University of Groningen in The Netherlands and a post-doctoral fellow at the Kellogg School of Management and Tuck School of Business in the United States. She also served as a visiting scholar at the Max Planck Institute for Human Development in Berlin, Germany. Jennifer received her doctoral degree and two masters degrees (Masters of Philosophy and Masters of Science in Psychology) from Yale University (United States). She is a member of the editorial board of the journals Leadership Quarterly and Organizational Behavior and Human Decision Processes.

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Sue Whalley

Chief People and Performance Officer, ABF

Sue Whalley joined ABF in October 2019 as Chief People and Performance Officer. She is responsible for executive remuneration, senior talent and leadership across the group of companies as well as Group Procurement, Health and Safety and Security. Prior to joining ABF, she spent 12 years at the Royal Mail Group from 2006 to 2018, firstly as Group Strategy & Regulation Director, before being responsible for leading the programme that saw Royal Mail privatised in 2013. Sue was then appointed COO of the UK business, a role she held for 4 years. This was a large-scale operational responsibility in a changing customer and competitive environment, leading her teams to deliver significant technology and operating model transformation as well as BAU targets. Her major focus was on building leadership capability through training and development, evolving business models to underpin new ways of working, managing multiple stakeholders and driving culture change through more inclusive workplaces. Spending 17 years with McKinsey, rising to Partner in 1998, Sue worked internationally across multiple industry sectors, including retail, consumer goods, downstream oil & gas, and healthcare. She supported clients on multiple project types, including functional skills, corporate and BU strategies, post-merger integrations and business transformation.

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