Two-Day Residential:
Leading
Human-Centred
Organisational
Change
In-Person | 10 – 11 February 2025
Berkhamsted, Hertfordshire, UK
Monday 10 February: 9.00 – 16.00 GMT
(Followed by Evening Dinner)
Tuesday 11 February: 9.00 – 13.30 GMT
Event
Change is no longer a one-off event – it is now a constant for individuals and organisations everywhere. Whilst change is hard, it is also an opportunity to design better ways of meeting people’s needs. Through giving colleagues a sense of optimism we can help them chart a path through uncertainty and increase our chances of success.
In this hands-on two-day residential workshop we will utilise human-centred design and change frameworks to help participants address their specific challenges. Participants will learn how to manage change through design thinking and will leave the session ready to apply new techniques in their context.
Learning Objectives
- Explore how to apply the principles of design thinking and human-centred design to effectively manage change at scale.
- Learn about various change frameworks, including:
- The I-We-It lens of cascading influence which explains how the ways we learn and grow as individuals affects how teams and organisations work together collectively.
- The ARC framework which helps us design new routines to change organisation cultures and lower the barriers to adopting new behaviours.
- Guided Mastery which helps break down large-scale change efforts into a series of achievable steps.
- Practise and build confidence in applying tools and techniques in your context.
- Share and learn from the experiences and expertise of peers.
Who is this event for?
Senior HR and OD professionals and business leaders who are responsible for leading change or designing change initiatives, and wish to improve the impact of change programmes in their organisation.
To register for this event please ensure you are logged in. If you are not a member and interested in attending, please contact us below.
If you would like to amend or cancel your booking please contact events@crforum.co.uk.
To attend the online version of this event, please see information here.
Location
Ashridge House
Berkhamsted
HP4 1NS
Agenda
Monday – Day One
Morning
9-12pm Introduction, Context and Crash Course: We will highlight the ‘why’ and ‘when’ to use change leadership approaches during an interactive introduction including discussion from participants. Then we will take on a fast-paced full cycle of design thinking in a paired activity, introducing participants to the foundational tools of the Empathise, Define, Ideate, Prototype and Test phases applied to organisational change.
12pm-1pm Lunch
Afternoon
1-2.15pm Ambidextrous Organisation Resource Alignment: Participants will work through Ambidextrous Org best practices by applying the content to their own challenges in a series of activities.
2.15-2.40pm Break
2.40-4.15pm Communication Principles and Application: Participants will work through best practices and application of shared language and Conway’s Law, and apply the content to their own work.
Evening
6.30pm Drinks Reception Followed by 3-Course Dinner
Tuesday – Day Two
Morning
8-8.50am Masterclasses: See details below
9-11.30am Reflection and ARC Framework: After a morning reflection and warm-up, we will synthesise best practices from Day One into our final takeaway – designing routines to affect culture using the ARC Framework model. Participants will create actions to address their own organisational change issues and share with each other for feedback.
11.30-11.50 Break
11.50-1.00pm Creative Leadership and Overall Debrief: In this closing session, participants will apply the I-We-It theory of change to their own action plans, as we debrief the workshop and close.
1.00-1.45pm Lunch and Close
Day 2 Partner Masterclasses
These masterclasses, hosted by CRF Partners Achieve Breakthrough, and The Oxford Group are included within the event but require additional registration. Once you have registered for the event, you will be emailed and invited to select your choice of masterclass. Masterclasses take place Tuesday 11 February from 8.00 – 8.50am. The main day’s event starts when these masterclasses end.
**FULLY BOOKED**
People Principles – How to get to the heart of making change happen
This 45-minute Masterclass is designed to help senior HR and OD professionals explore innovative, people-first strategies for navigating complex transformations. By focusing on the key principles of Breakthrough Thinking and human-centred performance, this session will equip you with practical tools to enhance the impact of your change initiatives.
What you’ll gain:
- Empathy in Action: Learn how to deeply understand those impacted by change, and use this insight to drive better outcomes.
- Breakthrough Thinking Principles: Discover innovative approaches to tackle complex challenges, unlock new opportunities and foster collaboration.
- Engagement and Collaboration: Understand how to co-create change that encourages buy-in and empowers people to contribute meaningfully.
Join us for this insightful and interactive session to gain the mindset and tools needed to lead transformational change in a way that truly puts people first.
Delivering Human-centred Change: The role of emotional intelligence and adaptability
Emotional Intelligence is re-emerging as a key leadership trait for the HR/People professionals and leaders in our organisations. Leaders who manage their emotions and build strong relationships with their teams will be better positioned to adapt to changing circumstances and drive success in an increasingly complex and unpredictable business landscape.
During this 45-minute interactive masterclass we will explore the ‘outer focus’ competencies that enable leaders to maximise their emotional capital, enabling them to take on new challenges and respond creatively and effectively to new opportunities.
You will leave the session with a deeper understanding of your personal relationship with adaptability and how you can build on this to help you adapt to change more effectively in future.
Speaker
Justin Ferrell
Educator and Creative Leader
Justin Ferrell is an experienced educator and creative leader specialising in design and organisational culture. He has led innovation engagements for Global 500 and other organisations including Facebook, Google, PepsiCo, The United Nations, the U.S. Department of State and the World Economic Forum. He also teaches at the Stanford Graduate School of Business and globally with Duke Corporate Education. Justin is also the founder of the Professional Fellowship Program at the Institute of Design at Stanford University, where he leads strategic partnerships and teaches graduate courses in design thinking and organisation design. Prior to this, Justin was a career journalist.
