Research: Developing Commercial Acumen for the HR Function

HR often must justify its role, its output and its added value. In some cases, this is deserved as we become involved in unsubstantiated opinion, fads and fashions, are reluctant to use data or are unable to evaluate our initiatives.

We believe that HR functions can make a substantial contribution to improved organisation effectiveness and business strategy. Using a combination of survey data and other research, this report looks at the subject of business acumen in relation to current and future HR functions, and the importance of this to overall business performance.

Topics covered include:
• Defining commercial acumen, and its importance in achieving business goals
• The current context of HR functions and their commercial acumen
• Key characteristics of commercially astute employees
• Skills and knowledge synonymous with business acumen
• The role of HR functions in developing a commercial culture
• How HR functions can demonstrate business acumen?