Learning ability is a vital ingredient in organisational effectiveness – particularly how an organisation improves, innovates and rectifies any shortcomings. An organisation that doesn’t learn well will suffer operationally, reputationally and financially, will be unattractive to both customers and employees, and may become subject to regulatory action. Within his most recent article, CRF Associate Andrew Lambert sets out some of the important learning-led issues that should be on an organisation's agenda in order to be fit for the future.