July 18th 2018

HR Directors’ Discussion Paper: Is It Time to Reboot Your Approach to Communication and Evaluation?

Communication and evaluation are important aspects of any business operation but often do not get the attention they deserve, especially in HR. Why would communications and evaluation get too little attention?

With communication there is a kind a cognitive bias, whereby people get so narrowly consumed with the work they are doing that they don’t adequately communicate it to others who are not so closely involved. With evaluation, on the other hand, it’s natural for people to shy away for fear of bad news or criticism (or be critical of others).

How do we overcome the tendency to undervalue communication and evaluation?

This briefing paper focuses on these two important aspects of business and HR to provide insight, advice and encourage a further discussion.

Restricted access - You must be a logged in member to view this

This resource is available to CRF members only. To access, please log in with your username and password. If you are not a member of the CRF network and are interested in membership please contact Richard Hargreaves, Commercial Director, on +44 (0) 20 3457 2640 or at richard@crforum.co.uk.

Register Interest OR

You May Also be Interested in

March 14th 2017

Webinar: Optimising HR's Business Contribution

In today's rapidly changing business environment, it's more important than ever for HR to be commercial, close to the business, and clearly aligned to business strategy. However, the reality for many organisations is that HR is often disconnected from business priorities, and HR's contribution to critical strategic and commercial objectives is not always clear.

  • Tags
  • HR & Organisation Effectiveness
  • Organisation Development & Change
  • Analytics & Evaluation
More Info

April 13th 2005

Evaluating Human Capital and Human Resources: Reporting to Top Management on People Management Processes & Outcomes

Human capital represents a considerable proportion of the intangible value of an organisation, and the ownership of human capital is split between HR and line management. This report adopts a systematic and qualitative approach to evaluation, and recommends a logical, systematic, analytical and integrated approach to HR measurement and evaluation.

  • Tags
  • HR & Organisation Effectiveness
  • Analytics & Evaluation
View Research

June 26th 2019

CRFCast - HR Insights from the Corporate Research Forum: Leading Transformation with Kyle Nel

Discussing Kyle’s book, Leading Transformation: How to Take Charge of Your Company’s Future, we discuss why so so few organisation transformation efforts are successful, and how we can increase the odds of achieving desired results. We explore some novel methods for stimulating and sustaining behaviour change, for example using brain scanners to measure customer reactions, or telling the story of the anticipated future state through science fiction.

  • Tags
  • HR & Organisation Effectiveness
  • Leadership
  • Organisation Development & Change
Listen to Podcast

November 10th 2017

Strategic Workforce Analytics

This presentation by Alec Levenson, Economist and Senior Research Scientist at the Center for Effective Organizations at Marshall School of Business, looks at the common challenges and assumptions within the HR analytics field and offers solutions to these problems. Alec shares a number of models and additional resources throughout the presentation readers can access to explore the topic further.

  • Tags
  • Analytics & Evaluation
View Presentation

September 10th 2014

Making Communication Fun, Memorable, but ..

Adrian Furnham's keynote presentation on Storytelling: Making Communication Fun, Memorable from our 2014 Storytelling member event.

  • Tags
  • HR & Organisation Effectiveness
  • Learning & Development
View Presentation

September 10th 2014

Making Communication Fun, Memorable, but…

Psychologist, Adrian Furnham, focuses on the 10 golden rules of storytelling as well as recent research, examines the business case for storytelling and why it works.

  • Tags
  • Performance Management & Engagement
  • HR & Organisation Effectiveness
View Presentation