We are living in an age of complexity, with multiple, unrelated factors coming together in unpredictable ways to create situations where old solutions no longer work – they demand new ways of thinking, behaving and organising.

CRF's masterclass on 8 March 2017 set out to discuss the factors leading to this complexity and how to deal with it, becoming aware of the traps we can fall into, and building the capability to lead in new ways. Doing this in practice was illustrated through two case study organisations, Tesco and BP.

These post meeting review notes summarise the meeting.