Business and People Strategy
Better Conversations: Why They Matter And How To Have Them
Culture is discovered in conversation, innovation is sparked or throttled and collaboration results from conversation. Yet all too often the most difficult conversations are avoided, and what should be said goes unsaid. Better conversations are therefore a worthy, performance-improving goal.
This practical workshop will enable participants to:
- Understand the importance, nature and structure of effective conversations.
- Through self-assessment, gain insight into their conversational style and preferences, learn how these create challenges for work relationships and explore and practise tactics for improving conversations.
- Consider defensiveness, motivation, and honesty in conversations, understand their importance and impact on increasing or decreasing trust.
- What leadership capabilities do we need to improve our capacity to anticipate the future and act on it?
- Structure conversations better to align the goals of those with differing motives.
- Practice applying the principles to challenging conversations.
This two-day workshop, led by Wanda Wallace in a collaborative environment of fellow professionals, provides an opportunity for constructive self-assessment to change behaviours to improve effectiveness.
Who is it For?
Senior professionals whose work relies on influencing and collaborating with others, and who would like to become more sophisticated at building trust and improving performance through high-quality conversations.
Speakers
Dr. Wanda Wallace
Managing Partner Leadership Forum, Inc.
Dr. Wanda Wallace is Managing Partner of Leadership Forum (LF). LF helps organisations to improve the quality of their conversations in every aspect from strategic insight, to talent, teams and individual capability. Better conversations result in better relationships and better performance. Dr. Wallace coaches leaders, conducts seminars, speaks and works with teams, emphasising the challenges of both building and sustaining productive relationships at all levels in the global corporate context. In the last several years, Dr. Wallace has focused on helping women advance their careers as well as assisting corporations in engaging managers in the diversity agenda. Her latest book, You Can’t Know It All – Leading in the Age of Deep Expertise, was published in 2019.
