February 19th 2020

Better Conversations: Why they Matter and How to Have Them

This presentation from Wanda Wallace is from the CRF Residential Workshop: Better Conversations: Why they Matter and How to Have Them. She explores how much time we should spend preparing for difficult or important conversations and the purpose of our conversations at work. How can we adapt to different styles and best deal with others? What types of defensiveness are there? How do we increase other people's levels of trust in ourselves?

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This resource is available to CRF members only. To access, please log in with your username and password. If you are not a member of the CRF network and are interested in membership please contact Richard Hargreaves, Commercial Director, on +44 (0) 20 3457 2640 or at richard@crforum.co.uk.

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