KNOWLEDGE HUB

Decision Making
in Uncertainty

Coloured blocks illustrating the concept of simplifying complexity

The complexity of the business operating landscape has increased considerably in recent years. Understanding the environment you’re working in is key to effective decision making through periods of uncertainty. The Cynefin framework, created by Professor Dave Snowden in 1999 and pronounced ‘kuh-nev-in’, helps with exactly that. Described as a sense-making device, the Cynefin framework is more relevant today than ever before.

This Hub page contains video recordings and Post Meeting Notes from the recent CRF masterclass led by Cynefin creator Dave Snowden, explainer videos from The Cynefin Co, related resources, links to key documents, and more.

The Cynefin Framework
The Cynefin Framework
CLEAR domain of BEST practice
COMPLICATED domain of GOOD practice
COMPLEX domain of EXAPTIVE practice
CONFUSED the central and STARTING domain
The Cynefin Framework
The Cynefin Framework
The Cynefin Framework
CLEAR domain of BEST practice
COMPLICATED domain of GOOD practice
COMPLEX domain of EXAPTIVE practice
CONFUSED the central and STARTING domain
The Cynefin Framework