Measuring Organisational Agility: Speed, Interaction Time and Pivot
Agility is about time.

Time is the definitive shift in recent decades. We are now experiencing exponential rather than linear rates of change, and we are mostly ill-prepared because there is so much uncertainty.

Joe explained that increased uncertainty is creating decision chaos – the world has moved from complicated (problems were ultimately solvable – a strategy could be plotted, like chess) to complex (like poker, we now have to make a decision before we see the next card), and many organisations and their leaders are paralysed by this uncertainty and the risk it entails. Paralysis leads to waiting to move, but this is the worst thing an organisation can do in a complex world. Instead, organisations need to get information, decide fast and execute.

Joseph Perfetti is an executive speaker, consultant and expert in corporate finance and strategy. He has delivered over 2000 executive education teaching days over the past 25 years for leading organisations including McKinsey & Co, Google, UnitedHealth Group, Anheuser-Busch InBev, Santander, Standard Chartered, Merck and Nokia. Joe currently serves as a Lecturer at the RH Smith School of Business at the University of Maryland.