Fast forward ten years from today and the workforce is likely to look substantially different across multiple factors including demographics, skills, technology, and working practices. The impact will be greatest among workers in frontline roles, such as customer services or operations.
We will explore the implications of the coming shift in terms of reskilling, designing how and where work takes place, and how we organise, manage and deploy people. We will examine what steps organisations can take to prepare for this future, and explore case studies of businesses which have already made progress on this journey.
- Review your people strategy to determine how well prepared your organisation is for the expected workforce shift
- Consider ongoing shifts in patterns of employment and what they mean for your workforce and your business
- Think through your responsibilities as an employer and how to support your people in preparing for the future workplace
- Explore how we might harness innovation in how we organise and design work, not just in how we deploy technology
- Consider the implications for learning and development, remote working, and how we design jobs to optimise meaning, purpose and engagement
- Navigate your way through what could be a set of significant challenges.
Professor Kevin Hallock
Dean & Professor of Strategy and Business Economics, Cornell SC Johnson College of Business
Kevin F. Hallock is Dean and Professor of Strategy and Business Economics at the Cornell SC Johnson College of Business and the Joseph R. Rich ’80 Professor of Economics and Human Resource Studies and Founding Director of the Institute for Compensation Studies at Cornell. He is a Research Associate at the National Bureau of Economic Research and a Fellow of the National Academy of Human Resources. Hallock’s current research is focused on labor markets, executive compensation, the plan design and mix of employee compensation, and the gender wage gap in organizations. He earned a Ph.D. in Economics from Princeton University and a B.A. in Economics from the University of Massachusetts.
Research Director, Corporate Research Forum
Gillian has worked as a senior HR practitioner and OD specialist for several organisations including Swiss Re, Vodafone and BAA. Prior to her HR career, she was a management consultant with Deloitte Consulting and is also a qualified solicitor. Gillian has written various CRF reports on subjects including HR strategy, organisation design and development, leadership development, coaching and diversity.