Organisation Development, Culture and Change

Zoom Interactive Event: HR’s Agenda In The Organisation Of The Future

  • Digital Events
  • December 7, 2020 @ 12:00 am - 12:00 am UTC+1

Covid-19 has added new levels of disruption and uncertainty to what was already a rapidly changing business context for organisations. As the demands of businesses are evolving and the contours of the post-Covid world begin to form, so too must the purpose, capability, and actions of the HR function adapt in response. This digital masterclass and report will explore the changes HR functions need to make.

Our panel of leading HR practitioners and experts will explore the following themes:

  • The organisation of the future will have to contend with much shorter time horizons for strategy development and execution. What is HR’s role in enabling the business to respond with agility and speed? How should we think about positioning ourselves to win in HR terms when the path ahead is unclear?
  • The nature and expectations of the workforce are changing. The responsibility of organisations to society more broadly are also shifting, as wellbeing, inclusion and sustainability become imperative. How can HR lead the conversation around preparing the organisation for the new world of work?
  • How does HR’s operating model need to evolve? What options are available to us?

Benefits of Attending

  • An opportunity to reflect on how HR’s priorities will change in the new world of work, learn from experts and discuss with peers.
  • Assess how HR is organised in your business, and identify capabilities the function will require for future success.
  • Develop a plan of action for bridging the gap between where you are and where you need to be.

Following the main session, please join us from 14:00-15:00 GMT for a Masterclass with Mercer: Transforming HR to deliver the Workforce for the future. There will be an opportunity for networking and peer exchange from 14:00-14:10 followed by a discussion led by Armin von Rohrscheidt, Partner and HR Transformation Leader, and Natalie Jacquemin, Partner and HR and Workforce Transformation, Mercer.

Who is it For?

HR leaders with the foresight to recognise the need for change and the commitment to follow through with designing and developing a future-ready HR function.


Hugh Mitchell

Former Chief HR & Corporate Officer, Royal Dutch Shell

Hugh Mitchell is the former Chief Human Resources and Corporate Officer of Royal Dutch Shell. During a career spanning 37 years, Hugh’s portfolio included global responsibility for Human Resources, Brand and Communications, Real Estate, Health, Security and Shell Aircraft, as well as Regional Oversight for Africa. Hugh is currently Vice Chair of Edinburgh Business School. He is a visiting lecturer at London Business School and continues in a range of HR Advisory roles. Previously, he was Non Executive Director of Royal Sun Alliance Insurance (RSA) including Chair of the Remuneration Committee (2012-2018) and has served as a Board member for over 10 years at IMD Business School in Lausanne and The Centre for Advanced Human Resources at Cornell University (USA).

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Gillian Pillans

Research Director, Corporate Research Forum

Gillian has worked as a senior HR practitioner and OD specialist for several organisations including Swiss Re, Vodafone and BAA. Prior to her HR career, she was a management consultant with Deloitte Consulting and is also a qualified solicitor. Gillian has written various CRF reports on subjects including HR strategy, organisation design and development, leadership development, coaching and diversity.

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Nigel Sullivan

Chief People Officer, Bupa

Nigel Sullivan is Chief People Officer at Bupa. As a member of the Executive Team, Nigel leads the transformation of People Functions including all aspects such as payroll, operations, recruitment, talent, OD, engagement, training and development. Prior to joining Bupa, Nigel was Group Human Resources Director for TalkTalk from 2010 – 2017. He started his career in Human Resources at Rover Group and subsequently held senior HR positions at Nortel Networks, Marconi and the logistics group Wincanton plc. He is a Non Executive Director of the Royal United Hospitals NHS Foundation Trust in Bath.

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Mara Swan

Executive Vice President, Global Strategy & Talent, ManpowerGroup

Mara Swan was appointed ManpowerGroup’s Executive Vice President, Global Strategy and Talent, in January 2009. In February 2014, Swan also assumed global brand leadership for the Right Management business. Since joining the company as Senior Vice President, Global Human Resources in 2005, Swan has had a significant impact shaping business strategy and talent development. A recognised expert in human resources, Swan is regularly featured as a speaker at high profile events, including the Annual Meeting of the World Economic Forum in Davos and is a member of the Gender Parity Steering Committee for the World Economic Forum Future of Education, Gender and Work Initiative. She sits on the Executive Committees of the Peer Round Table for CHROs and the HR Policy Association. She also chairs the Advisory Board of the Center on Executive Compensation.

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Prof. Pat Wright

Thomas C. Vandiver Bicentennial Chair, Professor, University of South Carolina

Pat is Thomas C. Vandiver Bicentennial Chair in the Darla Moore School of Business at the University of South Carolina and the Founder and Director of the Center for Executive Succession. Professor Wright teaches, conducts research, and consults in the area of Strategic Human Resource Management (SHRM), particularly focusing on how firms use people as a source of competitive advantage and the changing nature of the Chief HR Officer role. He is the Editor-in-Chief for the Journal of Management.

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