Business and People Strategy and Performance

Research Report: HR’s Agenda in the Organisation of the Future

  • December 10, 2020

In this report, we explore the future of HR in a challenging business context characterised by disruption on an unprecedented scale, fast-paced technology-driven change and social, political and demographic upheaval. The report covers:

  • How HR can define its future agenda, purpose and focus, and develop an effective HR strategy
  • What CEOs expect of HR
  • The core purpose of HR – to support the business in building the people and organisation capability to deliver its strategy and create sustainable value for its stakeholders – and how it’s evolving in the future of work
  • How HR’s role is becoming more broad and complex, encompassing purpose, inclusion, wellbeing, sustainability, CSR, ethics, the role of the organisation in society, and developing an inclusive culture, while continuing to address core deliverables around attracting, retaining and developing talent, managing and improving performance, developing leaders and delivering core operational services
  • HR’s critical role in preparing the organisation for business transformation and developing leadership capability
  • HR’s involvement in strategic thinking and decision making
  • How HR can help develop a high-performing organisation that delivers competitive advantage
  • Utilising HR technology for the best employee experience
  • How the changing shape of the workforce is bringing new challenges to HR
  • How HR’s operating model needs to adapt
  • The skills, capabilities and competencies HR will need to develop, including building commercial acumen, skills in data and analytics, and expertise in organisation development, change and project management.

Read the full report to gain further insights. Our thanks to Mercerorgvue and SD Worx for sponsoring this research.

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