Back to Listing

April 19th 2010

The Resilient Organisation

Written By

  • Tags
  • Coaching
  • Decision Making
  • Delegation
  • Difficult Conversations
  • Leading Teams
  • Managing People
  • Performance Management

The workshop examined in depth what is meant by resilience at individual and organisation levels – and why it is important. Dr Susan David discussed the place of emotion management in building resilience and why emotional effectiveness goes hand-in-hand with psychological resilience. She provided guidelines for achieving such congruence and for developing a resilient mindset. Myles Downey highlighted the connections between coaching and resilience. Case notes are provided on GSK, Denny’s, Dana-Farber and Southwest airlines.

Restricted access - You must be a logged in member to view this

This resource is available to CRF members only. To access, please log in with your username and password. If you are not a member of the CRF network and are interested in membership please contact Richard Hargreaves, Commercial Director, on +44 (0) 20 3457 2640 or at richard@crforum.co.uk.

Register Interest OR

You May Also be Interested in

September 12th 2019

Post Meeting Notes: Responsible Business: How can HR Drive the Agenda?

Following our event on 10th September 2019, these post meeting notes summarise the key messages from the day. We were joined by speakers including Nick Dalton, Unilever, Dee Corrigan, Blueprint for Better Business, David Grayson, Cranfield School of Management, and our own Carmen von Rohr. Each had their own take on responsible business and how it is impacted by HR. What is HR's role in developing and implementing a responsible business strategy and what is a purpose led business? Read the notes to find out more.

Read Post Meeting Review

April 15th 2015

Performance - Interview with Professor Steve Peters

At our April 2015 evening lecture Professor Steve Peters, author of The Chimp Paradox, discussed what differentiates great performers from good performers.

  • Tags
  • Coaching
  • Decision Making
  • Delegation
  • Leading Teams
  • Learning and Development
  • Managing People
Watch Video

November 20th 2014

Health & Wellbeing - research summary

In this presentation we examine the business case for health and wellbeing, key features of an effective health and wellbeing strategy, as well as whose responsibility implementing these types of programmes is.

  • Tags
  • Being an HR Director
  • Competitive Strategy
  • Conflict
  • Corporate Responsibility
  • Emotional Intelligence
  • Employee Relations
  • Ethics
  • Flexible Working
  • Generational Issues
  • Gig Economy
  • Global Strategy
  • HR Models
  • Performance Management
  • Strategic Workforce Planning
  • Strategic Thinking
  • Strategic Reward
  • Strategy
  • Technology
  • Trust
  • Wellbeing
  • Workforce Trends
View Presentation

March 10th 2010

Building Personal Resilience: Key Concepts & Strategies

Many hundreds of studies show that shadow sides, anxiety, sadness, unwelcome thoughts, and inner critics are part and parcel of being human. What differentiates people with psychological strength is not whether they have these experiences, but rather how they respond to them.

  • Tags
  • Performance Management
View Presentation

March 10th 2010

Building the Resilient Organisation

Susan David's presentation examines the subject of resilience within an organisation, including a review of the importance of resilience, the emotional dimensions of resilience and the principles of resilience.

  • Tags
  • Difficult Conversations
  • Performance Management
View Presentation

March 10th 2010

Energy & Resilience Portfolio

This handout by Sue Cruse of GSK was distributed as part of our 'The Resilient Organisation' Event.

  • Tags
  • Performance Management
View Presentation