The concept of ‘employee experience’ is grabbing attention, but is it a powerful new way to rethink an employee’s journey within your organisation, or just the latest HR fad? This event in Amsterdam (and online), and the accompanying Research Report investigate what employee experience is, why it matters, its core components, and the tools and processes that enable it – all with a focus on organisational purpose.
- What is employee experience and how is it different from employee engagement?
- What are the business benefits of crafting an outstanding employee experience?
- What do organisations need to get right to enable a great employee experience? Is it about tools and technologies? Learning opportunities? Wellbeing? Inclusion? Advancement?
- What tools and relationships are essential to building a robust employee experience?
- What is the relationship of organisational purpose to the employee experience, and how can organisations effectively articulate it?
The event was divided into three parts, and three recordings follow:
- Prof. Alyson Meister, from IMD Business School, explored the topic of purpose at work and the role it plays in developing a compelling employee experience.
- Author of CRF’s Research, Dr. Carmen von Rohr, discussed the key takeaways from the report, and introduced the CRF Employee Experience Framework.
- A case study presented by Steve Bright of Northrop Grumman put the theory into practice, with the story of the American multinational aerospace and defence technology company’s employee experience journey.
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