The concept of ‘employee experience’ is grabbing attention, but is it a powerful new way to rethink an employee’s journey within your organisation, or just the latest HR fad? At this event and in its accompanying Research Paper, we will investigate what employee experience is, why it matters, its core components, and the tools and processes that enable it – all with a focus on organisational purpose.
- What is employee experience and how is it different from employee engagement?
- What are the business benefits of crafting an outstanding employee experience?
- What do organisations need to get right to enable a great employee experience? Is it about tools and technologies? Learning opportunities? Wellbeing? Inclusion? Advancement?
- What tools and relationships are essential to building a robust employee experience?
- What is the relationship of organisational purpose to the employee experience, and how can organisations effectively articulate it?
- Develop a working definition of employee experience, and an understanding of how it’s different from employee engagement
- Develop the business case for creating a compelling employee experience
- Discover the different components of employee experience and learn about tools that will help craft your organisation’s approach.
Professor Alyson Meister
Professor of Leadership and Organizational Behavior, IMD Business School
Alyson Meister is a Professor of Leadership and Organizational Behaviour at IMD Business School in Switzerland, where she supports global organisations in leading diversity and change, managing evolving and boundary-less career trajectories, and cultivating globally-minded, adaptive, and resilient leaders. Alyson regularly presents her research on these topics at international conferences, such as the Academy of Management (AOM), and the International Association for Conflict Management (IACM). Her work was selected as a finalist for the Best Paper Award in the prestigious Academy of Management Review, and has also been published in Leadership Quarterly and Harvard Business Review. She serves on the executive committee of the Managerial and Organizational Cognition Division of the AOM. Originally from Canada, Alyson has lived and worked in North and South America, Europe, Asia, and Australia. She holds an HBA from the Richard Ivey School of Business in Canada, and a PhD in Management (Organizational Behavior) from the University of Melbourne (Melbourne Business School) in Australia.
Dr. Carmen von Rohr
Research Manager, Corporate Research Forum
Dr. Carmen von Rohr is a sociologist with extensive research and learning design experience. She began her career as a digital learning designer in higher education at Cengage Learning before joining CRF in 2018 to contribute to research and learning content.