Employee Experience and High-Performance Culture

Beyond Engagement: Creating a Purposeful Employee Experience

  • November 2, 2021
  • Amsterdam, Netherlands

In-person: 9.30 – 15.15 CET / Online: 10.30 – 13.00 CET / 9.30 – 12.00 GMT

This is a hybrid event running both in-person online. If you are a Digital member, please email events@crforum.co.uk to register your attendance.

The concept of ‘employee experience’ is grabbing attention, but is it a powerful new way to rethink an employee’s journey within your organisation, or just the latest HR fad? At this event and in its accompanying Research Paper, we will investigate what employee experience is, why it matters, its core components, and the tools and processes that enable it – all with a focus on organisational purpose.

  • What is employee experience and how is it different from employee engagement?
  • What are the business benefits of crafting an outstanding employee experience?
  • What do organisations need to get right to enable a great employee experience? Is it about tools and technologies? Learning opportunities? Wellbeing? Inclusion? Advancement?
  • What tools and relationships are essential to building a robust employee experience?
  • What is the relationship of organisational purpose to the employee experience, and how can organisations effectively articulate it?

Learning objectives:

  • Develop a working definition of employee experience, and an understanding of how it’s different from employee engagement
  • Develop the business case for creating a compelling employee experience
  • Discover the different components of employee experience and learn about tools that will help craft your organisation’s approach.

Speakers

Steve Bright

Director, International Human Resources, Northrop Grumman

Steve Bright joined Northrop Grumman in December 2012 as the Director, International Human Resources. He is accountable for defining and implementing the organisational and HR strategy to support Northrop Grumman internationally. He has built and developed leadership teams in Europe, Australia, Japan, Korea and the Middle East. He is a member of the HR Executive team for Northrop Grumman and has been actively involved in the international Diversity and Inclusion agenda.

Steve is an experienced international business leader and consultant having worked for a variety of global firms specialising in defining strategy, organisational alignment and building international capability, including M&A. He was part of the team that merged Ernst & Young and led a global business transformation program in the US. As Group HR Director of Detica, he was a member of the Executive Team that grew a respected and successful security business before being acquired by BAE Systems. He has also held senior roles at both AonHewitt and CSC where he focussed on restructuring and aligning those organisations internationally. He has worked with a number of leading Business Schools to create tailored educational programs for leaders, including Stanford, INSEAD and London Business School. Steve also a member of PilotLight, a UK charity that specialises in bringing together leading business talent to help small charities grow. Over the last 10 years Steve has worked with multiple charities ranging from disability support, child bereavement, inner city communities and community nursing.

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Professor Alyson Meister

Professor of Leadership and Organizational Behavior, IMD Business School

Alyson Meister is a Professor of Leadership and Organizational Behaviour at IMD Business School in Switzerland, where she supports global organisations in leading diversity and change, managing evolving and boundary-less career trajectories, and cultivating globally-minded, adaptive, and resilient leaders. Alyson regularly presents her research on these topics at international conferences, such as the Academy of Management (AOM), and the International Association for Conflict Management (IACM). Her work was selected as a finalist for the Best Paper Award in the prestigious Academy of Management Review, and has also been published in Leadership Quarterly and Harvard Business Review. She serves on the executive committee of the Managerial and Organizational Cognition Division of the AOM. Originally from Canada, Alyson has lived and worked in North and South America, Europe, Asia, and Australia. She holds an HBA from the Richard Ivey School of Business in Canada, and a PhD in Management (Organizational Behavior) from the University of Melbourne (Melbourne Business School) in Australia.

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Dr. Carmen von Rohr

Research Manager, Corporate Research Forum

Dr. Carmen von Rohr is a sociologist with extensive research and learning design experience. She began her career as a digital learning designer in higher education at Cengage Learning before joining CRF in 2018 to contribute to research and learning content.

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