Event: Beyond Culture – Creating the Conditions for Performance – Zurich

Many culture programmes focus on values, storytelling and communication. However it is often unclear what ‘culture’ means and how culture change initiatives drive performance improvement.

Switzerland

Are your culture change efforts delivering increased organisational performance or simply describing the culture you want?

Many culture programmes focus on values, storytelling and communication. However it is often unclear what ‘culture’ means and how culture change initiatives drive performance improvement.

Organisational culture is derived from repeated patterns of behaviour and decision-making, shaped by what leaders consistently reward, tolerate and prioritise and by the systems, incentives and working practices they put in place.

Changing culture therefore means identifying the behaviours that matter most for performance in your context, understanding what reinforces them and focusing on the small number of levers most likely to make a difference. These may include leadership accountabilities, decision-making processes, performance management, incentives, resource allocation, team practices and the design of work.

This event and associated research will examine why culture change often fails, how we can better frame culture initiatives to enable strategy execution and how leaders can create the conditions for different patterns of behaviour to take hold.

Participants will leave with a practical approach to testing assumptions and a number of context-specific interventions to implement in their organisations.

What the event and research will deliver

Participants will:

Understand how to utilise the science of behaviour change to shape how work is actually done.
Diagnose how leadership choices, systems and incentives reinforce helpful or unhelpful cultural patterns.
Identify a small number of context-specific levers with the greatest potential to influence performance.
Evaluate proposed interventions using evidence, assumptions and likely unintended consequences.

From research to practice
Drawing on research, organisational practice and expert insight, participants will use case studies, practical exercises and peer discussion to assess their current approach, identify where organisational signals may be working against desired behaviours and develop clear priorities for change.

Who is this event for?
Senior HR, Talent, OD and business leaders responsible for culture, organisational effectiveness and performance.

Where will this event take place?

London – 10th June

Webinar – 17 June

Amsterdam – 24th June

Webinar – 6 July

Gillian Pillans Research Director, Corporate Research Forum

Gillian Pillans Research Director, Corporate Research Forum
Gillian has worked as a senior HR practitioner and OD specialist for several organisations including Swiss Re, Vodafone and BAA. Prior to her HR career, she was a management consultant with Deloitte Consulting and is also a qualified solicitor. Gillian has written various CRF reports on subjects including HR strategy, organisation design and development, leadership development, coaching and diversity.
Prof. Rob Briner Associate Research Director, CRF and Professor of Organisational Psychology at the School of Business and Management, Queen Mary University of London

Prof. Rob Briner Associate Research Director, CRF and Professor of Organisational Psychology at the School of Business and Management, Queen Mary University of London
Rob is Professor of Organizational Psychology at Queen Mary, University of London and Associate Research Director at CRF. He is also currently a Visiting Professor of Evidence-Based HRM at Birkbeck University of London and Professor at Oslo Nye Høyskole. He was previously co-founder and Scientific Director of the Center for Evidence-Based Management and has held positions at the Institute for Employment Studies, London School of Economics, Kings’s College (University of London), Bath University and University of Edinburgh. His publishing and research focus on topics including wellbeing, emotions, stress, motivation and everyday work behaviour.