Future of Work and Agility
Online Workshop: Design Thinking for HR Leaders
This event has been redesigned to run virtually in three parts on Tuesday 29, Wednesday 30 June and Tuesday 6 July, 13.00 – 17.00 each day.
How can we shape the future when it’s coming at us faster than ever? We can’t always
predict what is yet to come, but that doesn’t mean that potential futures are unknowable.
Design Thinking and Organisation Design are ways of working that combine creativity and
strategy to help organisations shape and prepare for alternative futures. By looking at
today’s driving forces, we can anticipate and identify customer and company needs
to act on breakthrough possibilities.
Design thinking is a process for creative problem-finding, framing and solving. It’s a way of working that is human-centred. Founded and developed at Stanford University’s Institute of Design (the d.school) and at IDEO, design thinking encourages organisations to focus on the people they are creating for, which leads to better products, services and experiences.
Design thinking can help HR create adaptive, resilient organisations aligned through purpose and culture, and to develop a more human-centred employee experience. Participants in this workshop will engage with the design thinking process to learn the methods and their application to HR.
These immersive digital experiences will provide hands-on learning of Design Thinking
and Organisation Design as innovation disciplines, and will illuminate how we can reframe
challenges as strategic opportunities. Participants also will explore the qualities of creative
leaders, and will learn how technological and other disruptions and their effects on human
behaviour can lead to multiple possibilities that have real-time implications for innovation.
Each session will maximise for participant engagement in a virtual environment,
as we reinforce concepts and tools with interactive challenges and hands-on learning.
Learning objectives:
- HR leaders will learn to both unlock their own creativity and enable it in others
- HR teams will learn to use design thinking for rapid problem-finding, framing and solving
- Organisations will benefit by enabling internal ways of working that consistently lead to innovative outcomes
Event Structure
Session I: Design Thinking Introduction, Empathise and Define – Tuesday 29 June, 13.00 – 17.00
Understanding changing human needs to create meaningful products, services and experiences.
Topics include: Context and Mindsets of Design Thinking; The Exploration Funnel; Convergence vs Divergence for Frame and Concept; Deep Dive in Empathy and Define Phases; Unpacking and Synthesis; Problem-Framing and Point of View
Session II: Design Thinking Ideation, Prototyping and Testing – Wednesday 30 June, 13.00 – 17.00
Enabling a growth mindset during a time of rapid change and disruption.
Topics include: Divergence and Inspiration; Brainstorming and Selection Bias; Identifying Variables; Building Rough and Rapid; Testing to Learn
Session III: Organisation Design – Shared Language, ARC Framework and Emergence – Tuesday 6 July, 13.00 – 17.00
Learning not only to unlock your own creativity but to enable it in others.
Topics include: Communication (Conway’s Law, Collaborative Understanding and Organisational Agility); Designing Routines to Affect Culture; Enabling Local Behaviours and Replicating High Performance
Speaker
Justin Ferrell
Educator and Creative Leader
Justin Ferrell is an experienced educator and creative leader specialising in design and organisational culture. He has led innovation engagements for Global 500 and other organisations including Facebook, Google, PepsiCo, The United Nations, the U.S. Department of State and the World Economic Forum. He also teaches at the Stanford Graduate School of Business and globally with Duke Corporate Education. Justin is also the founder of the Professional Fellowship Program at the Institute of Design at Stanford University, where he leads strategic partnerships and teaches graduate courses in design thinking and organisation design. Prior to this, Justin was a career journalist.
