Organisation Development, Culture and Change

Residential Workshop: Design Thinking for HR Leaders

  • Digital Events
  • June 29, 2021 @ 9:00 am - 11:00 am UTC+1

This event has been redesigned to run virtually in 3 parts. Other dates TBC.

Design thinking is a process for creative problem-finding, framing and solving. It’s a way of working that is human-centred. Founded and developed at Stanford University’s Institute of Design (the d.school) and at IDEO, design thinking encourages organisations to focus on the people they are creating for, which leads to better products, services and experiences.

Design thinking can help HR create adaptive, resilient organisations aligned through purpose and culture, and to develop a more human-centred employee experience. Participants in this workshop will engage with the design thinking process to learn the methods and their application to HR.

In a series of engaging, hands-on sessions, attendees will learn not only the phases of design thinking (Empathise, Define, Ideate, Prototype and Test) but also the role of strategic problem-framing. As we work, we will also introduce the behaviours and capabilities for enabling and accelerating a creative culture.

We know that the way we work together directly impacts what we produce, and therefore how we resonate with both internal and external stakeholders. But the nature of organisational systems is evolving, from hierarchical models rooted in the Industrial Age, to emergent ones accelerated by the Digital Age. Together, we will explore the qualities of creative leaders, and introduce practices to develop a clear understanding of how today’s rising levels of uncertainty and unfolding behaviours can lead to multiple possibilities that have real-time implications for innovation.

Learning objectives:

  • HR leaders will learn to both unlock their own creativity and enable it in others
  • HR teams will learn to use design thinking for rapid problem-finding, framing and solving
  • Organisations will benefit by enabling internal ways of working that consistently lead to innovative outcomes

Speakers

Justin Ferrell

Educator and Creative Leader

Justin Ferrell is an experienced educator and creative leader specialising in design and organisational culture. He has led innovation engagements for Global 500 and other organisations including Facebook, Google, PepsiCo, The United Nations, the U.S. Department of State and the World Economic Forum. He also teaches at the Stanford Graduate School of Business and globally with Duke Corporate Education. Justin is also the founder of the Professional Fellowship Program at the Institute of Design at Stanford University, where he leads strategic partnerships and teaches graduate courses in design thinking and organisation design. Prior to this, Justin was a career journalist.

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