Residential Workshop: Design Thinking for HR Leaders

29 - 30 June 2021

Day 1 9.00 - 17.00 (followed by dinner) | Day 2 9.00 - 15.00

Greater London

Design thinking is a process for creative problemfinding, framing and solving. It’s a way of working that is human-centred. Founded and developed at Stanford
University’s Institute of Design (the d.school) and at IDEO, design thinking encourages organisations to focus on the people they are creating for, which leads
to better products, services and experiences.

Design thinking can help HR create adaptive, resilient organisations aligned through purpose and culture, and to develop a more human-centred employee experience. Participants in this workshop will engage with the design thinking process to learn the methods and their application to HR.

In a series of engaging, hands-on sessions, attendees will learn not only the phases of design thinking (Empathise, Define, Ideate, Prototype and Test) but also the role of strategic problem-framing. As we work, we will also introduce the behaviours and capabilities for enabling and accelerating a creative culture.

We know that the way we work together directly impacts what we produce, and therefore how we resonate with both internal and external stakeholders. But the nature of organisational systems is evolving, from hierarchical models rooted in the Industrial
Age, to emergent ones accelerated by the Digital Age. Together, we will explore the qualities of creative leaders, and introduce practices to develop a clear understanding of how today’s rising levels of uncertainty and unfolding behaviours can lead to
multiple possibilities that have real-time implications for innovation.

Learning objectives:
• HR leaders will learn to both unlock their own creativity and enable it in others
• HR teams will learn to use design thinking for rapid problem-finding, framing and solving
• Organisations will benefit by enabling internal ways of working that consistently lead to innovative outcomes