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Research & Resources
Our research is an invaluable source of latest thinking and guidance in key areas of learning, performance management, organisation development, talent and people strategy.
February 20th 2020
Developing Commerical Acumen for the HR Function
This report discusses how to develop commercial acumen. What are the characteristics of consistently successful business? Is it the ability to innovate and to launch a regular flow of new products and services? Is it the ability to attract and retain high quality talent? Is it about creating new markets and to increase market share?
This is our Organisation Development Manifesto. It sets out a new direction for OD, one that will allow our field to rise more effectively to the challenges in a world of multiple and major inflection points.
Better Conversations: Why they Matter and How to Have Them
This presentation from Wanda Wallace is from the CRF Residential Workshop: Better Conversations: Why they Matter and How to Have Them. She explores how much time we should spend preparing for difficult or important conversations and the purpose of our conversations at work. How can we adapt to different styles and best deal with others? What types of defensiveness are there? How do we increase other people's levels of trust in ourselves?