November 2nd 2016

Executive Summary: Creating an Inclusive Culture

Progress towards diversity has not always met the promise of investments made. One of the underlying reasons for this is that organisations have often focused on increasing the number of employees from underrepresented groups, rather than addressing the organisation culture that determines whether people feel included, and thrive.

This research report explores what an inclusive culture looks like, and sets out practical recommendations for improvement when it comes to creating inclusive cultures. It focuses on the key aspects that shape the culture: the values and attitudes of leaders, and the systems and processes that define how organisation operates.

Topics covered include:
• The role that senior leaders play in creating inclusive cultures
• The responsibility of line managers in creating inclusive cultures in their teams
• How the HR function can support this
• Systems and frameworks that can be redesigned to help with creating inclusive cultures within recruitment processes

This executive summary provides an overview of key findings and ideas from the full research report.

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